Key Reasons to Consider Outsourcing Your IT Support To
The decision to
outsource your IT support or keep it in-house is
difficult for any business. Our experience in providing first
class IT support services has enabled us to compile
a list of 9 key reasons to help you consider if this is the
right choice for you:
Reduce Your Costs
average annual salary of an in-house IT Manager in central Florida is approximately
$40k to $68K per annum. Added to this are costs for recruitment,
additional company benefits, and on-going training to keep their
skills up to date.
most businesses, an in-house IT specialist is a luxury that they
simply cannot afford. However, they are still left with a large
potential cost to their business in periods of downtime resulting in
loss of productivity and staff spending their valuable time trying
to solve problems they do not completely understand.
support, your costs are reduced and consolidated into a fixed
monthly payment allowing you to easily budget or opting for a
pay-as-you-go system based on a fixed hourly rate.
Lack of In-House Expertise
businesses IT needs may peak or recede, so there isn't enough work
for a dedicated person. You may be a small company and simply don't
have enough space for another staff member.
Although you are heavily dependent on your IT systems to run your
business, you can't justify a full-time, in-house employee.
Therefore, there are no experts on hand if you have a critical
failure and you will need to resort to costly emergency support
should this occur.
support, you can call a dedicated Help Desk and speak to an IT
technician as often as you like. A team of experts are always on
hand to help fix any problem you may encounter.
Complement Your In-House Expertise
may have a dedicated IT person in-house or a designated employee
looking after your IT in addition to their normal job.
rely heavily on them for the continuity of your IT systems and
running of your business. What happens if there is critical failure
and they are on holiday, off sick or at an external event or
if they are already dealing with a crisis and another one arises at
the same time? Or if there is a serious issue and they try
everything they can think of, but it is beyond their capabilities?
support you always have a team of experts on call that are never off
sick or take any holidays. They can come up with solutions to
complement and support your own internal IT staff.
Recruiting Your Own IT Staff
Perhaps you're thinking about employing your own internal IT person.
If you are not from a technical background how do you ensure that
you recruit people with the right skill set for your business?
Do they have all the correct certifications necessary to become an
asset to your business?
Recruitment is a tough, time-consuming and expensive process at the
best of times. It is easy to be confused and bamboozled with
technical jargon if you are not IT savvy which could turn out to be
a costly mistake for your business if you employ the wrong people.
support, you don't have to worry. You will always have on call a
team of highly trained IT specialists equipped with the latest
industry qualifications and certifications, most up-to-date
technical knowledge and skill sets available.
Focus on Running Your Business
time is precious and should be spent concentrating on your core
business activities like your staff, costs and most importantly
meeting the needs of your customers. The last thing you need is to
waste time worrying and sorting out IT issues.
support will give you complete peace of mind, take the stress out of
managing your technology needs and allow you to focus on running
Increase Staff Productivity
may think that you are saving money by keeping the responsibility
for your technology in-house and distributing it internally. The
likelihood is your employees are not focusing on their primary roles
and are being constantly distracted trying to deal with time
consuming IT issues which dramatically reduced their productivity.
support, your employees can call a dedicated Help Desk where a
technician will quickly diagnose and fix their problem. This will
speed up problem resolution, reduce your downtime and allow staff to
be more productive by focusing on their core duties.
Utilizing the Latest Technology
landscape is a constantly changing environment and technology is
transforming at a rapid rate. How do you find out if there is a new
products, software upgrades or applications that may be able to
benefit your current operations?
is at the forefront of technology provision and have a range of
partnerships and accreditations with industry leading technology
providers such as Microsoft, Cisco, VMWare, and many others. They
will gain advanced intelligence and training regarding the latest
technological developments and solutions that will be able to help
improve your business.
Access to Additional Services and Solutions
you worried about your business continuity? Need a disaster
recovery plan? Want to support an increasingly mobile
workforce? Need to reduce your print and telecommunication
costs? Need an Information Security Policy or new VoIP Telephone
has extensive knowledge and experience in a wide cross-section of IT
specializations and will already understand the needs of your
business. We will be able to provide you with a range of additional
services and specialized advice.
9. Issue Avoidance
It is more than likely
that your current IT strategy is based on a 'break/fix' scenario.
This means that by the time you know there is a problem, your
business and staff's productivity has already been affected and you
typically experience prolonged periods of costly downtime or actual
cessation of business completely until such time your network is
support, they can focus on issue avoidance by proactively monitoring
your systems 24/7/365. Problems can be identified and rectified
before they affect your business, virtually eliminating any downtime
and making sure that your IT services are always available when you
Call us at 321.473.4919
for a free consultation and to discuss your options. There is
never any obligation.